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UVMS does not start properly in a cluster

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Article ID: 88125

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
From the uvserver.log file the following error messages were found:

=====================================
| 2015-11-25 12:26:34 |ERROR| main | org.hibernate.util.JDBCExceptionReporter | Cannot load JDBC driver class 'com.orsyp.driver.FakeSQLServerDriver' 
| 2015-11-25 12:26:36 |INFO | main | com.orsyp.central.server.CheckCentralServer | UniverseException: Central IO Connection problem - Connection refused: connect [UJCENT/WPOHACLR17A_MgtServer/X]
====================================== 

Patch level detected:Univiewer Management Server 6.3.00
Product Version: Dollar.Universe 6.3.01

Description :Secondary server cannot start UVMS service after the failover is done.

Environment

OS: Windows
OS Version: Windows Server 2012

Cause

Cause type:
Configuration
Root Cause: JDBC path doesn't exist in the secondary server as it exist as it is in the primary server.

Resolution

The entire JDBC driver folder has been copied from primary server to secondary in the same path specified on the unienv.bat file located on UVMS_Mgr\data folder.

JDBC_JAR_PATH_ORSYP is the variable to define the path.

After copying that folder, UVMS was stopped on primary and it stared running on secondary server correctly.

Fix Status: Released

Fix Version(s):
Component: Univiewer.Management.Server
Version: Dollar.Universe 6.3.41

Additional Information

Workaround :
N/A