UVMS does not start properly in a cluster

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Article ID: 88125

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
From the uvserver.log file the following error messages were found:

=====================================
| 2015-11-25 12:26:34 |ERROR| main | org.hibernate.util.JDBCExceptionReporter | Cannot load JDBC driver class 'com.orsyp.driver.FakeSQLServerDriver' 
| 2015-11-25 12:26:36 |INFO | main | com.orsyp.central.server.CheckCentralServer | UniverseException: Central IO Connection problem - Connection refused: connect [UJCENT/WPOHACLR17A_MgtServer/X]
====================================== 

Patch level detected:Univiewer Management Server 6.3.00
Product Version: Dollar.Universe 6.3.01

Description :Secondary server cannot start UVMS service after the failover is done.

Cause

Cause type:
Configuration
Root Cause: JDBC path doesn't exist in the secondary server as it exist as it is in the primary server.

Environment

OS: Windows
OS Version: Windows Server 2012

Resolution

The entire JDBC driver folder has been copied from primary server to secondary in the same path specified on the unienv.bat file located on UVMS_Mgr\data folder.

JDBC_JAR_PATH_ORSYP is the variable to define the path.

After copying that folder, UVMS was stopped on primary and it stared running on secondary server correctly.

Fix Status: Released

Fix Version(s):
Component: Univiewer.Management.Server
Version: Dollar.Universe 6.3.41

Additional Information

Workaround :
N/A