SAP Job only ends on SAP side, stays active in AE

Article Id: 88123

Status: Published

Updated On: 15-04-2018 08:06

Legacy Id: 000008679

Products:

CA Automic Workload Automation - Automation Engine , AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction:

Error Message :
SAP BW jobs hang because the Agent sometimes doesn't detect the end status of a BW chain step job.

SAP BW jobs hang because the Agent sometimes doesn't detect the end status of a BW chain step job.

Cause:

Cause type:
Defect
Root Cause: The Job checker does not recognize the end on SAP side and runs for an unsepcified amount of time.

Environment:

Release: AUTWAB99000-10.0-Automic Workload Automation-Base Edition
Component:

Resolution:

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
Automation Engine of Automation.Engine 11.1.3 - already available
Automation Engine of Automation Engine 10.0.7 - already available

Additional Information:

Workaround :
None