SAP Job only ends on SAP side, stays active in AE

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Article ID: 88123

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
SAP BW jobs hang because the Agent sometimes doesn't detect the end status of a BW chain step job.

SAP BW jobs hang because the Agent sometimes doesn't detect the end status of a BW chain step job.

Cause

Cause type:
Defect
Root Cause: The Job checker does not recognize the end on SAP side and runs for an unsepcified amount of time.

Environment

Release: AUTWAB99000-10.0-Automic Workload Automation-Base Edition
Component:

Resolution

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
Automation Engine of Automation.Engine 11.1.3 - already available
Automation Engine of Automation Engine 10.0.7 - already available

Additional Information

Workaround :
None