Unable to execute RA OEBS Job - receive error "U02012053 Failed to create a connection to the database"

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
U02012053 RunID: ': Failed to create a connection to the database.

Rapid Automation (RA) Oracle E-Business Suite (OEBS) Agent Jobs fail and the following message is displayed.

<Please see attached file for image>

 

Environment

OS Version: N/A

Cause

Cause type:
Configuration
Root Cause: Most likely this is due to an issue resulting the OEBS agent or the OEBS job being unable to connect to the database to run the OEBS job.

Resolution

Verify that the information being provided by the OEBS Agent and the Job is accurate and that it can connect to the database correctly by looking in the following:

• Check the connection from the OEBS agent to the OEBS database by confirming the connection information in the OEBS connection object itself.
• Verify the input values (Variable, PromptSet, SQL static vara, ...) of the OEBS Job are valid.

Reference

RA Oracle EBS - Agent Guide:
Working with Jobs
 

Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
N/A