Unable to log into UI due to invalid CPs
Article ID: 88112
CA Automic Workload Automation - Automation Engine
Error Message :
N/AUsers are unable to log into the UserInterface Java due to invalid CPs.
- In an active-active system, edit the ucsrv.ini file for both on server A and server B.
- In server A, set CP4=2220.
- In server B, set CP4=3217.
- Save the changes on both the ucsrv.ini.
- Start up CP4.
Actual: Users unable to log on while the Automation Engine (AE) continues to attempt to connect to the invalid CPs.
Expected: The AE detects the CPs are misconfigured and refuses to connect.
Release: AUTWAB99000-10.0-Automic Workload Automation-Base Edition
Root Cause: Two same CPs were misconfigured to two different ports.
The Automation Engine was not designed to anticipate an admin to incorrectly assign two same CPs to two different ports.
Please open a feature enhancement request at ideas.automic.com and categorize it as "detect misconfiguration".
Fix Status: No Fix
In an active-actives system, configure server A to have all odd-numbered CPs and server B to have all even-numbered CPs to minimize misconfigurations.