Unable to log into UI due to invalid CPs
Article ID: 88112
CA Automic Workload Automation - Automation Engine
Error Message :
N/AUsers are unable to log into the UserInterface Java due to invalid CPs.
- In an active-active system, edit the ucsrv.ini file for both on server A and server B.
- In server A, set CP4=2220.
- In server B, set CP4=3217.
- Save the changes on both the ucsrv.ini.
- Start up CP4.
Actual: Users unable to log on while the Automation Engine (AE) continues to attempt to connect to the invalid CPs.
Expected: The AE detects the CPs are misconfigured and refuses to connect.
Root Cause: Two same CPs were misconfigured to two different ports.
Release: AUTWAB99000-10.0-Automic Workload Automation-Base Edition
The Automation Engine was not designed to anticipate an admin to incorrectly assign two same CPs to two different ports.
Please open a feature enhancement request at ideas.automic.com and categorize it as "detect misconfiguration".
Fix Status: No Fix
In an active-actives system, configure server A to have all odd-numbered CPs and server B to have all even-numbered CPs to minimize misconfigurations.