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Found "Error while getting the vCenter from Spectrum" in Tomcat log

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Article ID: 8810

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Updated On:

Products

CA Spectrum

Issue/Introduction

When Spectrum 10.2.1 is integrated with UIM, whenever starting Spectrum Tomcat service, found the following errors from Tomcat log file.

Oct 10, 2017 16:06:27.679 (NimsoftJobScheduler_Worker-2) (NimsoftIntegrationServlet) - Nimsoft virtualization entities got the response
Oct 10, 2017 16:06:27.711 (NimsoftJobScheduler_Worker-2) (NimsoftIntegrationServlet) - Nimsoft Virtualization manager, proessing the elemetns from Nimsoft. Spectrum inventory and Nimsoft resuts found -->
Oct 10, 2017 16:06:28.226 - Error while getting the vCenter from Spectrum 15557java.lang.NullPointerException
Oct 10, 2017 16:06:28.742 - Error while getting the vCenter from Spectrum 18008java.lang.NullPointerException 

 

Environment

Spectrum 10.2.1 and 10.2.2

Cause

These exceptions are observed when trying to get data from SSDB for two Vcenters.

This is happening because there’s an event model associated as a child to one of the ESX hosts in Spectrum.  

Resolution

We have released 10.02.01.PTF_10.2.165 to fix this problem. This PTF can be applied on Spectrum 10.2.1.
We have released 10.02.02.PTF_10.2.207 to fix this problem. This PTF can be applied on Spectrum 10.2.2.