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ServiceManager command line tool shows invalid syntax when calling Help in Shell


Article ID: 88097


Updated On:


CA Automic Workload Automation - Automation Engine


Error Message :

When calling the "help" information for the Service Manager command line tool (UCYBSMCL) on Unix, the hint for the description, using the “-h” parameter, is missing the fact that on Unix the port must also be added.

In the Online 12.0 Documentation it is correct: 
Administration Guide > Administering the Automation Engine > Start Parameters > ServiceManager

On Unix itself this information is missing.


When executing the following on the shell, no hint is given for the port number. 

[email protected]:/uc4/servicemanager/bin> ./ucybsmcl 
*ERRROR 1* Invalid parameters 
Use one of the followings: 
-c GET_PROCESS_LIST -h hostname -n instance_name 
output when successfull: 
if process is running: "ProcessName" "R" "ProcID" "StartTime" "RunTime" "CPU Time" 
if process is not running: "ProcessName" "S" 
-c START_PROCESS -h hostname -n instance_name -s process_name [-p password] 
output when successfull: no output 
-c STOP_PROCESS -h hostname -n instance_name -s process_name -m stop_mode [-p password] 
for stop_mode use "C" (=Close), "S" (=Shutdown) or "A" (=Abnormally) 
output when successfull: no output 
Return codes: 
0 : OK 
1 : Invalid parameters 
2 : No any Service Manager on host "hostname" 
3 : Service Manager behaves unexpectedly 
4 : Pipe returned error 
5 : No any Service Manager with "instance_name" 

The help message should also contain the hint that it is necessary to add the port for the ServiceManager on a Unix system. 


OS: Unix
OS Version: N/A


Cause type:
Root Cause: Documentation on Unix system missing hint regarding port number but it is in the online documentation.


There will be no modification made to the existing Unix documentation because the correct documentation can already be found on 


Automic Workload Automation 12.0 Documentation:
Administration Guide > Administering the Automation Engine > Start Parameters > ServiceManager

Fix Status: No Fix

Fix Version(s):

Additional Information

Workaround :
Use the Online Documenation ( for reference.