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Linux/Unix Agent ends abnormally when SEND_MAIL command is used in combination with Trace option set on Mail

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Article ID: 88088

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

Linux/Unix Agent ends abnormally when executing a Job with the :Send_Mail command with no CC defined and that has the Trace Option Mail set.

After setting the Trace Option on Mail (with no CC defined) for an Agent and executing the job which contains the :SEND_MAIL command the Agent ends abnomally without a forced Trace or an Error Message.

Cause

Cause type:
Defect
Root Cause: Unix Agent crashes when sending an email without CC, and the email trace is on.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component(s): Agent Unix

Automation Engine 12.0.2 - Available
Automation Engine 11.2.4 – Available

Additional Information

Workaround :
Enter an additional email adress in the CC field.