Linux/Unix Agent ends abnormally when SEND_MAIL command is used in combination with Trace option set on Mail
Article ID: 88088
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message :
N/A
Linux/Unix Agent ends abnormally when executing a Job with the :Send_Mail command with no CC defined and that has the Trace Option Mail set.
After setting the Trace Option on Mail (with no CC defined) for an Agent and executing the job which contains the :SEND_MAIL command the Agent ends abnomally without a forced Trace or an Error Message.
N/A
Linux/Unix Agent ends abnormally when executing a Job with the :Send_Mail command with no CC defined and that has the Trace Option Mail set.
After setting the Trace Option on Mail (with no CC defined) for an Agent and executing the job which contains the :SEND_MAIL command the Agent ends abnomally without a forced Trace or an Error Message.
Environment
OS Version: N/A
Cause
Cause type:
Defect
Root Cause: Unix Agent crashes when sending an email without CC, and the email trace is on.
Defect
Root Cause: Unix Agent crashes when sending an email without CC, and the email trace is on.
Resolution
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s):
Component(s): Agent Unix
Automation Engine 12.0.2 - Available
Automation Engine 11.2.4 – Available
Fix Status: Released
Fix Version(s):
Component(s): Agent Unix
Automation Engine 12.0.2 - Available
Automation Engine 11.2.4 – Available
Additional Information
Workaround :
Enter an additional email adress in the CC field.
Enter an additional email adress in the CC field.
Feedback
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