z/OS agent unable to connect to Automation Engine

Products

• CA Automic Workload Automation - Automation Engine
• AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
N/A

The z/OS agent is unable to connect to the Automation Engine (AE) Agent name.  From the Agent log, you see that the connection is attempted (initiated) but is disconnected and never connects.

Example: 

Agent log (10.0.0-ga+build.77):
 

U2005051 Job information: Job name='AUTOMIC', Job ID='STC02487', User ID='PROCAUTO' 20131015/145709.286 -
U2000134 Thread 'MAIN-THREAD' started. 20131015/145709.368 -
U2000134 Thread 'WACHDOG-THREAD' started. 20131015/145709.368 -
U2000072 Connection to system 'UC4' initiated. 20131015/145709.643 -
U2000011 Connection to Server '10.1.22.44:2217' initiated. 20131015/145909.000 -
U2000072 Connection to system 'UC4' initiated. 20131015/145909.000 -
U2000011 Connection to Server '10.1.22.44:2217' initiated. 20131015/145909.002 -
U2002040 Disconnected from '10.1.22.44:2217' (socket handle = '1(ID=1)').

Cause

Cause type:
By design
Root Cause: The z/OS Agent only uses TCP/IP to connect/communicate with AE, per the requirements for the z/OS Agent: Requirements JES2 or JES3 TCP/IP V3R2M0 or later

Environment

OS Version: N/A

Resolution

The z/OS Agent only uses TCP/IP to connect and communicate with AE.  However, the requirements to establish the connection must be adhered to for this to work.

Requirements

JES2 or JES3
TCP/IP V3R2M0 or later
APF authorization for the load library
C runtime library version V1R5M0 or later
An MSGCLASS in HOLD status that does not call a subsequent program (external writer)
UPDATE access for JESSPOOL RACF Class (in order to process Job outputs)
A file qualifier for temporary files, logs and traces
 

Reference

Automation Engine 12.0 Documentation
Installation Guide > Installing the Automation Engine > New Installation> Installing the Agent for z/OS

 

Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
N/A