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"This page cannot be displayed" or similar error when visiting the Web Client Intro page
Article ID: 88063
Updated On:
Products
CA Automic Applications Manager (AM)
Issue/Introduction
Error Message :
This page cannot be displayed
After successfully starting the Applications Manager processes or Service (Windows), visiting the Web Client Intro page results in a "this page cannot be displayed" or similar error.
Investigation
The Web Client Intro page is provided through the Apache Web Server. The above error is generally displayed if Apache is not running. To confirm if Apache is running, visit the Apache Test page using the following method:
Default client url:
Default Apache test page:
If a "this page cannot be displayed" error is displayed, Apache may not be running.
This page cannot be displayed
After successfully starting the Applications Manager processes or Service (Windows), visiting the Web Client Intro page results in a "this page cannot be displayed" or similar error.
Investigation
The Web Client Intro page is provided through the Apache Web Server. The above error is generally displayed if Apache is not running. To confirm if Apache is running, visit the Apache Test page using the following method:
Default client url:
http://<IP/Host>:<Port>/<Automation Engine Name>/Intro.html
Default Apache test page:
http://<IP/Host>:<Port>
If a "this page cannot be displayed" error is displayed, Apache may not be running.
Cause
Cause type:
Configuration
Root Cause: Apache is not running
Configuration
Root Cause: Apache is not running
Environment
OS Version: N/A
Resolution
Make sure the Apache process or service (Windows) is running.
Fix Status: No Fix
Fix Version(s):
N/A
Fix Status: No Fix
Fix Version(s):
N/A
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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