Report Jobs go into LAUNCH ERROR status

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

Error Message :
N/A

Report jobs run only 2 at a time and all the other report jobs sit in the backlog in a LAUNCHED status waiting for a thread to run on.  When there are no additional threads for the report jobs to run on they will go into a LAUNCH ERROR status.
 

Environment

OS Version: N/A

Cause

Cause type:
Defect
Root Cause: The number of threads for the output scan workers and the report workers is controlled by the OutputScanThreads variable.  Its default value is set to 2, which means that there will only be 2 threads available to run the report jobs.

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Applications Manager 9.0 - Available

Additional Information

Workaround :

You can override that value by editing the Options.properties file:

Unix/Linux.

$AW_HOME/web/classes/Options.properties

Windows.

%AW_HOME%\web\classes\Options.properties

And adding the following line to the end of the file:

OutputScanThreads=30

Save the changes and stop and restart all the Application Manager processes.