Service Manager Dialog does not display all phrases if more than 2 SMgrs are running on same host

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Article ID: 88057

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

If several (at least 3) Service Managers are running on the same host, and their port numbers are listed sequentially in the UCYBSMDi.ini file, all phrases will not be displayed in the Service Manager Dialog.

Investigation

* SMgr 1 runs on port 8871 with phrase AE
* SMgr 2 runs on port 8872 with phrase AE_2
* SMgr 3 runs on port 8873 with phrase AE_3

UCYBSMDi.ini is set so that ports 8871, 8872 and 8873 are listed:
 

<Please see attached file for image>

0EMb0000001Uvt7.png

But only phrases AE and AE_2 are visible:
 

<Please see attached file for image>

0EMb0000001UvtC.png

 

Cause

Cause type:
By design
Root Cause: Configuration. The "port=" parameter in the Service Manager Dialog's ini file only supports a single value, or a port range (up to 10 ports).

Environment

OS Version: N/A

Resolution

The "port=" parameter in the Service Manager Dialog's ini file only supports a single value, or a port range (up to 10 ports) with the following syntax:

port=(<first port of range>,<last port of range>)

So using the port range "port=(8871,8873)" will produce the expected result:
 

<Please see attached file for image>

0EMb0000001UvtH.png


Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
N/A

Attachments

1558692931487000088057_sktwi1f5rjvs16lwd.png get_app
1558692929700000088057_sktwi1f5rjvs16lwc.png get_app
1558692927907000088057_sktwi1f5rjvs16lwb.png get_app