Service Manager Dialog does not display all phrases if more than 2 SMgrs are running on same host

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

If several (at least 3) Service Managers are running on the same host, and their port numbers are listed sequentially in the UCYBSMDi.ini file, all phrases will not be displayed in the Service Manager Dialog.

Investigation

* SMgr 1 runs on port 8871 with phrase AE
* SMgr 2 runs on port 8872 with phrase AE_2
* SMgr 3 runs on port 8873 with phrase AE_3

UCYBSMDi.ini is set so that ports 8871, 8872 and 8873 are listed:
 

<Please see attached file for image>

But only phrases AE and AE_2 are visible:
 

<Please see attached file for image>

 

Environment

OS Version: N/A

Cause

Cause type:
By design
Root Cause: Configuration. The "port=" parameter in the Service Manager Dialog's ini file only supports a single value, or a port range (up to 10 ports).

Resolution

The "port=" parameter in the Service Manager Dialog's ini file only supports a single value, or a port range (up to 10 ports) with the following syntax:

port=(<first port of range>,<last port of range>)

So using the port range "port=(8871,8873)" will produce the expected result:
 

<Please see attached file for image>

Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
N/A