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AutoForecast calculation shows incorrect date in AWI
Article ID: 88053
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message :
N/A
When starting the Auto forecast in AWI v12.0.0 the first time, a strange date is displayed for the calculation (it is not the current date and not from the variable UC_CLIENT_SETTINGS).
Cause
Cause type: Other
Root Cause: Unknown as it is not reproduceable.
Environment
OS Version: N/A
Resolution
We have been unable to reproducible the issue and it is not clear why such a strange date is shown. The trace files that we have collected thus far do not capture the behavior.
Should you see this behavior:
- Activate a TCP/IP=2 and DB=4 Trace and capture the event with a date that does not match the System Time nor the Date/Time set in the UC_AUTO_FORECAST variable.
- Provide the logs to Automic support.
Fix Status: No Fix
Fix Version(s):
N/A
Additional Information
Workaround :
Let the AutoForecast run once or twice despite the strange date and eventually the correct date will be entered in the Variable UC_AUTO_FORECAST.
Let the AutoForecast run once or twice despite the strange date and eventually the correct date will be entered in the Variable UC_AUTO_FORECAST.
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