Unix Agents become unreachable and disconnect from the Automation Engine (AE) server and do not reconnect. The Agent process remains running but the Agent's log file is no longer being updated. Error messages similar to those above can be seen in the Agent log.
Environment
OS Version: N/A
Cause
Cause type: Defect Root Cause: When Unix Agent loses connection to AE while downloading resources it fails to reconnect.
Resolution
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s): Component(s): Agent Unix
Automation Engine 12.0.2 - Available Automation Engine 12.0.1 HF5 - Available