UNIX agents are not connecting to the AE after a maintanance window. The unix agents ends in status: ENDED_LOST - ended undefined (host terminated prematurely).

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
ENDED_LOST - ended undefined

UNIX agents are not connecting to the AE after a maintanance window, or a server downtime. The agents ends in status: ENDED_LOST - ended undefined (host terminated prematurely).

Trace ( tcp=9 ) - always prints for every 1s :
MAIN-THREAD 20160713/091617.261 sigio_ub There is no socket entry more to read or write - break I/O-loop
MAIN-THREAD 20160713/091617.261 sigio_ub <-- terminated normally, Result 0
MAIN-THREAD 20160713/091617.261 sigio_ub --> started
MAIN-THREAD 20160713/091617.261 sigio_ub get next active socket entry for read and/or write
MAIN-THREAD 20160713/091617.261 GetSaRead --> started, server loop '5'
MAIN-THREAD 20160713/091617.261 GetSaRead number of server loop '0'
MAIN-THREAD 20160713/091617.261 GetSaRead number of socket read/write '0'
MAIN-THREAD 20160713/091617.261 GetSaRead <-- terminated normally, no socket
MAIN-THREAD 20160713/091617.261 sigio_ub There is no socket entry more to read or write - break I/O-loop
MAIN-THREAD 20160713/091617.261 sigio_ub <-- terminated normally, Result 0

Environment

OS: Unix

Cause

Cause type:
Defect
Root Cause: refer to description

Resolution

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Version(s):
Unix Agent in version:
11.2.3 - Available
11.1.4 - Available
10.0.8 HF1 - Available

Additional Information

Workaround :
N/A