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OAE Agent fails to start with "ORA-01017: invalid username/password; logon denied" error
Article ID: 88024
Updated On:
Products
CA Automic Applications Manager (AM)
Issue/Introduction
Error Message :
ErrorMsg: AwE-5001 Database Query Error (12/12/17 4:14 PM)
Details: getConnection
null
java.sql.SQLException: ORA-01017: invalid username/password; logon denied
at oracle.jdbc.dbaccess.DBError.throwSqlException(DBError.java:134)
...
Starting the Oracle Applications Extension (OAE) Agent fails to go into a RUNNING status. The above error message is seen in the Web client and/or AgentService<timestamp>.log.
This behavior is generally seen after the Automation Engine (Master), Agents, and/or databases have been stopped for maintenance. During the maintenance, the Oracle E-Business Suite (OEBS) username/password is changed without updating the Applications Manager's OAE login object.
ErrorMsg: AwE-5001 Database Query Error (12/12/17 4:14 PM)
Details: getConnection
null
java.sql.SQLException: ORA-01017: invalid username/password; logon denied
at oracle.jdbc.dbaccess.DBError.throwSqlException(DBError.java:134)
...
Starting the Oracle Applications Extension (OAE) Agent fails to go into a RUNNING status. The above error message is seen in the Web client and/or AgentService<timestamp>.log.
This behavior is generally seen after the Automation Engine (Master), Agents, and/or databases have been stopped for maintenance. During the maintenance, the Oracle E-Business Suite (OEBS) username/password is changed without updating the Applications Manager's OAE login object.
Cause
Cause type:
Configuration
Root Cause: OAE Login object does not match the Oracle OEBS Login username/password.
Configuration
Root Cause: OAE Login object does not match the Oracle OEBS Login username/password.
Environment
OS Version: N/A
Resolution
Ensure that the OAE login object in Applications Manager matches the login defined for OEBS.
It is likely the password has been changed on the OEBS side, in which case the OAE login object also needs to be updated.
Fix Status: No Fix
Fix Version(s):
N/A
It is likely the password has been changed on the OEBS side, in which case the OAE login object also needs to be updated.
Fix Status: No Fix
Fix Version(s):
N/A
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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