Inconsistent versions for Server processes on Linux with Automation Engine Version 11.2.4+HF4
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Inconsistent versions for Server processes on Linux with Automation Engine Version 11.2.4+HF4

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Article ID: 88000

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

In the Automation Engine (AE) version 11.2.4+HF4, the Server components of the Automation Engine with OS Linux (SLES) displays different Hotfix versions in the System Overview for the Work Process (WP) and the Communication Process (CP) as shown below.
 

<Please see attached file for image>

0EMb0000001Uvp5.png

Investigation

The following messages can be found in the log files. 

CP log: 
U00003400 Server 'WAR#CP' version '11.2.4+hf.3.build.1054' (changelist '1480431211') started. 

WP log: 
U00003400 Server 'WAR#WP' version '11.2.4+hf.3.build.1054' (changelist '1480431211') started. 

20170703/124919.460 - U00011849 UC4_sys_info: 'UC4 Version 11.2.4+hf.4.build.17300' 
20170703/124919.460 - U00011849 UC4_sys_info: 'BuildTimestamp 2017-05-23 17:28:45' 
20170703/124919.460 - U00011849 UC4_sys_info: 'Buildnr: 0000017300 Changelist: 1495522690' 

This is not an issue in Windows environments. 

Expected:
Although the build number changes and can be ignored, the Hotfix number for all processes should be correct and match the UC_sys_info. 

Environment

OS: Linux
OS Version: N/A

Cause

Cause type:
Defect
Root Cause: Build issue in version 11.2.4 HF4.

It has no impact so please use the latest v11.2. version of the Automation Engine.

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 11.2.5 - Available

Additional Information

Workaround :
N/A

Attachments

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