Process monitoring list doesn't show active tasks when "Include deactivated tasks" checkbox is set
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Article ID: 87998
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Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message : N/A
Process monitoring list doesn't show active tasks when "Include deactivated tasks" checkbox is set.
The issue occurs when the "Include deactivated tasks" checkbox and the status filter are set.
Environment
OS Version: N/A
Cause
Cause type: Defect Root Cause: Active tasks were not shown in the process monitoring list. The issue showed up when the "Include deactivated tasks" checkbox and the status filter are set.
Resolution
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s): Component(s): Automic Web Interface (AWI)
Automation Engine 12.0.2 – Available
Additional Information
Workaround : After deactivating the status filter via "Clear selection", the active and deactivated tasks are shown together.
Another workaround we can offer, is to use the depricated JAVA client.