In v4.0 creating new Job results in “Could not initialize class org.apache.cxf.ws.security.policy.custom.DefaultAlgorithmSuiteLoader$GCMAlgorithmSuite” error

Products

• CA Automic Workload Automation - Automation Engine
• AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
java.lang.NoClassDefFoundError: Could not initialize class org.apache.cxf.ws.security.policy.custom.DefaultAlgorithmSuiteLoader$GCMAlgorithmSuite

When creating a Web Service SOAP Job using the RA Web Service SOAP Agent version 4.0 in Automic's Web Interface (AWI) the following error message is displayed.

<Please see attached file for image>

Investigation

In the RA Web Service SOAP log file the following message is displayed when trace is enabled.

20170306/004115.290 - U02000048 TRACE file opened with flags '0000000000000001', max.trace: '9', memory trace: '0', search type: 'S', search string: ''.
20170306/004115.310 - U00003449 Output to the TRACE file is finished

And, messages similar to these are found in the trance log.

20170306/004115.298 - 1661 java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.uc4.be.util.InvokeUtil.invoke(InvokeUtil.java:107)
at com.uc4.be.util.InvokeUtil.invoke(InvokeUtil.java:54)
at com.uc4.ex.cit.CITJob.executeFormsRequest(CITJob.java:328)
at com.uc4.ex.cit.CITJob.execute(CITJob.java:179)
at com.uc4.ex.GUIJob.run(GUIJob.java:110)
at com.uc4.ex.ThreadPool$RunnableDecorator.run(ThreadPool.java:53)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.NoClassDefFoundError: Could not initialize class org.apache.cxf.ws.security.policy.custom.DefaultAlgorithmSuiteLoader$GCMAlgorithmSuite

Cause

Cause type:
Defect
Root Cause: The libary within the delivery was not setup correctly for the provided code.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available where the RA Web Service SOAP version allows any XML to be sent as a SOAP request.

This fix enables integration with external service providers which do not fulfill all WSDL standards.
 

Fix Status: Released

Fix Version(s):
RA Web Service.SOAP 4.1.0 - Available

Additional Information

Workaround :
N/A