Installation or upgrade fails with "Too many levels of symbolic links" error
Article ID: 87983
Updated On:
Products
CA Automic Applications Manager (AM)
Issue/Introduction
Error Message :
Too many levels of symbolic links
Installing or upgrading Applications Manager fails with the above error which is seen in the awinstall.log.
Investigation
A "Too many levels of symbolic links" error is an OS specific error that occurs when a file is symlinked to its own path value creating a loop in the link such a file being linked to itself. Files are created in the install directory during the installation/upgrade process that are symlinked to files in the installation media directory. In Applications Manager, this error can occur if the installation media directory exists inside the install directory ($AW_HOME).
Too many levels of symbolic links
Installing or upgrading Applications Manager fails with the above error which is seen in the awinstall.log.
Investigation
A "Too many levels of symbolic links" error is an OS specific error that occurs when a file is symlinked to its own path value creating a loop in the link such a file being linked to itself. Files are created in the install directory during the installation/upgrade process that are symlinked to files in the installation media directory. In Applications Manager, this error can occur if the installation media directory exists inside the install directory ($AW_HOME).
Cause
Cause type:
Configuration
Root Cause: Installation media directory is a sub-directory in the install directory.
Configuration
Root Cause: Installation media directory is a sub-directory in the install directory.
Environment
OS Version: N/A
Resolution
Move the installation media directory outside the install directory ($AW_HOME) and rerun the install/upgrade.
Fix Status: No Fix
Fix Version(s):
N/A
Fix Status: No Fix
Fix Version(s):
N/A
Additional Information
Workaround :
N/A
N/A
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