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CA Data Protection 15.2 - Policy Engine fails to extracted embedded content.

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Article ID: 8797

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Updated On:

Products

CA Security Command Center CA Data Protection (DataMinder) CA User Activity Reporting

Issue/Introduction

The CA Data Protection 15.2 Policy Engine component that extracts content from embedded messages fails due to an issue with the 3rd party text extractor HP Keyview.

Environment

CA Data Protection 15.2

Resolution

FIX:RO98785 (incorporating Client_15.20_HF0108, Client_x64_15.20_HF0109, Server_15.20_HF0106 and Server_x64_15.20_HF0107) resolves the Keyview component issue, thereby enabling extraction and search on the embedded mail content.

Additional Information

FIX:RO98785 is available to download from the CA Support Portal (http://support.ca.com)