Starting Unix agent using UCYBSMCL fails if hostname contains more than 25 characters

Article Id: 87963

Status: Published

Updated On: 15-04-2018 08:02

Legacy Id: 000009843

Products:

CA Automic Workload Automation - Automation Engine , AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction:

Error Message :
connect: Connection refused
*ERROR 2* Pipe returned error

Using the command similar to this:

./ucybsmcl -C START_PROCESS -h bta22824.btaprod.ca.com:8873 -n bta -s "UC4 UNIX01"

will result to the above error messages.

If the hostname together with the port is more than 30 characters, the error will be seen.

Cause:

Cause type:
Defect
Root Cause: The Service Manager client cannot connect if long hostnames are used in the -h parameter. The issue ocurrs if the hostname and port together are longer than 30 characters.

Environment:

OS: Linux
OS Version: N/A

Resolution:

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 12.0.2 - Available
Automation Engine 11.2.5 - Available

Additional Information:

Workaround :
N/A