SQL Agent does not failover to other CP's

Article Id: 87954

Status: Published

Updated On: 15-04-2018 08:01

Legacy Id: 000009244

Products:

CA Automic Workload Automation - Automation Engine , AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction:

Error Message :
N/A

In a multi-node configuration, the SQL Agent will not attempt to make a connection to another CP if the CP it is connected to fails.

Cause:

Cause type:
Defect
Root Cause: SQL Agent not identifying other CP's on reconnect.

Environment:

OS Version: N/A

Resolution:

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Agent SQL 12.0.1 - Available
Agent SQL 11.2.3 - Available

Automation.Engine 12.0.1 – Available
Automation.Engine 11.2.3 - Available

Additional Information:

Workaround :
Stop and restart the Agent manually