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Agent group not assigning different Agents to Jobs started simultaneously
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Article ID: 87950
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Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message : N/A
If multiple jobs are activated at the exact same time, Agent Group settings that would balance the distribution of the jobs (resource-based and Next) do not properly allocate the jobs to different Agents - instead, all will be assigned the same Agent.
Investigation
Start an identical recurring task for three jobs, forcing adjustment on time range and with the same time range. All the jobs go into Generating status at once. Thus all the jobs get assigned the same agent.
Cause
Cause type: Defect Root Cause: Agent group not assigning different agents to jobs by the certain situation where the job is started at the same time. This was fixed with a lock to ensure that the assignment is queued.