ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Agent group not assigning different Agents to Jobs started simultaneously
Article ID: 87950
CA Automic Workload Automation - Automation Engine
Error Message : N/A
If multiple jobs are activated at the exact same time, Agent Group settings that would balance the distribution of the jobs (resource-based and Next) do not properly allocate the jobs to different Agents - instead, all will be assigned the same Agent.
Start an identical recurring task for three jobs, forcing adjustment on time range and with the same time range. All the jobs go into Generating status at once. Thus all the jobs get assigned the same agent.
Cause type: Defect Root Cause: Agent group not assigning different agents to jobs by the certain situation where the job is started at the same time. This was fixed with a lock to ensure that the assignment is queued.