Automation Engine Status not updated for finished OEBS Job

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

OEBS Jobs submitted from the RA Oracle EBS Agent finish in Oracle, but never get an ending status in the Automation Engine (AE).

The Job activates and the Concurrent request finishes successfully in Oracle, but the status in AE never gets updated to indicate that the job finished.

Cause

Cause type: By design
Root Cause: You cannot have two Automation Engines accessing the same OEBS database or more than one OEBS agent per OEBS instance.

Resolution

You cannot have two Automation Engines accessing the same OEBS database or more than one OEBS agent per OEBS instance.

If more than one OEBS agent is accessing the same OEBS database, one of the Agents must be stopped in order for the OEBS job to run successfully and correctly update the status in the Automation Engine.

Reference

RA Oracle EBS – Agent Guide 4.1 Documentation:

Oracle E-Business Suite Administration > Checking Prerequisites and Privileges