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Policy Exception when using MS Dynamics AX 2012R2 SOAP Web Service with RA Web Service Agent v4


Article ID: 87945


Updated On:


CA Automic Workload Automation - Automation Engine


Error Message :
java.lang.RuntimeException: None of the policy alternatives can be satisfied.

Version 4 of the RA Web Service SOAP Agent results in the above Java Exception when creating a SOAP Web Service JOBS object against a MS Dynamics AX 2012R2 server.


  1. Create a CONN.WEBSERVICE.SOAP with these settings:
  1. Then use it in a RA Webservice SOAP job.
  2. Select an operation 

Actual: T
he error "java.lang.RuntimeException: java.lang.RuntimeException: None of the policy alternatives can be satisfied." is displayed.

Expected:  The Job should be created with no errors.


Cause type:
Root Cause: RA Webservice SOAP 4.0 doesn't allows XML to be send as SOAP request.


OS Version: N/A


Update to a fix version listed below or a newer version if available where the RA Web Service SOAP version allows any XML to be sent as a SOAP request.


Fix Status: Released

Fix Version(s):
RA Web Service SOAP 4.1.0 - Available

Additional Information

Workaround :