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Agent fails to start, receive U2000099 error
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Article ID: 87929
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Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message : U2000099 Transfer key could not be loaded
Agent fails to start and the above error message is displayed in the Agent's log file.
Cause
Cause type: Other Root Cause: For some reason the transfer key between the Server and the Agent has become invalid.
Environment
OS Version: N/A
Resolution
Login as Client 0.
Right click on the Agent in the System Overview and choose renew transfer key.
If the above steps do not resolve the issue, delete the .kstr file on the file system and restart the Agent.