Remote Status for RA Jobs is going into ?????????????????? status in the details window.
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Article ID: 87923
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Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message : Remote Status ?????????????????????????????????????????????????????????????????????????????????????
When you run an RA Agent Workflow (WF), after it finishes and you want to see the Statistics Details the Remote Status for both JOBS and JOBD (Child Tasks) is displayed as a series of question marks.
Investigation
For JOBS:
Run an Informatica WF (or any RA job with a remote status) JOBS with one or more Child tasks JOBD
After the WF completes right click > select Statistics
Statistics window opens
Select a WF history from the list
Right click then > Select Details
The Statistics Details window is displayed
Check the Remote Status
The WF JOBS remote status is a series of ?????????????????????????????
For JOBD:
Run a Informatica WF JOBS with one or more Child tasks JOBD
After the WF completes right click > select Statistics
Statistics window opens
Select a WF history from the list
Right click and > Select Child-task statistics
Statistics window opens
Select a Child task JOBD
Right click then > Select Details
The Statistics Details window is displayed
Check the Remote Status
The Child task JOBD remote status is a series of ?????????????????????????????
Cause type: Defect Root Cause: Status values not displayed correctly in Statistical details when RA Agent jobs and child jobs are run.
Resolution
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s): Automation.Engine 12.0.1 - Available Automation.Engine 11.2.4 - Available Automation.Engine 11.1.5 - Available Automation.Engine 10.0.8 - Available
Additional Information
Workaround : Review status on the application level, not through Automic. No functional impact.