Errors using One Installer when attempting a second install if first installation fails
Article ID: 87918
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message :
N/A
If a installation with the One Installer fails, some steps must be taken before a new installation can be started, to avoid the following common errors:
The error pop up above shows a list of ports that are already used. In this case, check for running processes from the last installation. That might be ucsrvwp, ucsrvcp or most likely UCYBSMgr. On Windows use the Task Manager, on Linux the ps command can be used. Kill these processes. Care must be taken not to kill processes of already running systems.
If during the first installation attempt the initial data was already loaded, the second attempt will fail with the message above. In this case, the database should be deleted and recreated. The DBA should be contacted for this task.
Important: One Installer is not meant to install a production environment. It is meant for test or demonstration purposes, as it has very limited options.
N/A
If a installation with the One Installer fails, some steps must be taken before a new installation can be started, to avoid the following common errors:
<Please see attached file for image>
The error pop up above shows a list of ports that are already used. In this case, check for running processes from the last installation. That might be ucsrvwp, ucsrvcp or most likely UCYBSMgr. On Windows use the Task Manager, on Linux the ps command can be used. Kill these processes. Care must be taken not to kill processes of already running systems.
<Please see attached file for image>
If during the first installation attempt the initial data was already loaded, the second attempt will fail with the message above. In this case, the database should be deleted and recreated. The DBA should be contacted for this task.
Important: One Installer is not meant to install a production environment. It is meant for test or demonstration purposes, as it has very limited options.
Environment
Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:
Component:
Cause
Cause type:
By design
Root Cause: One Installer has limited options and is meant to be used in a test or demo environment.
By design
Root Cause: One Installer has limited options and is meant to be used in a test or demo environment.
Resolution
N/A
Fix Status: No Fix
Fix Version(s):
N/A
Fix Status: No Fix
Fix Version(s):
N/A
Additional Information
Workaround :
N/A
N/A
Attachments
Feedback
Yes
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