Selecting a WEBI report in a RA Business Objects job returns an exception: CLIENT_ERROR 404 Not Found

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
com.automic.ra.rest.RestException: CLIENT_ERROR 404 Not Found
<error>

Selecting a WEBI report in a RA Business Objects job returns an exception: CLIENT_ERROR 404 Not Found
 
A problem has been fixed where selecting a WEBI report in a RA Business Objects job returns an exception (shown below). This issue occurs when the SAP Business Objects application was installed with an additional language other than English, resulting in a different 'Root Folder' name. 

com.automic.ra.rest.RestException: CLIENT_ERROR 404 Not Found 
&lt;error&gt; 
    &lt;error_code&gt;RWS 00009&lt;/error_code&gt; 
    &lt;message&gt;Resource not found: Root Folder (RWS 00009)&lt;/message&gt; 
&lt;/error&gt; 
 

Environment

Release: AOMBOA99000-3.0-Automic-Operations Manager-Business Objects Agent
Component:

Cause

Cause type:
Defect
Root Cause: Issue occurs when the SAP Business Objects application is installed with additional language other than English resulting in a different 'Root Folder' name.

Resolution

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
RA.BusinessObjects 3.0.3 - already available

Additional Information

Workaround :
N/A