Unified Dashboards show no data, data_engine log reports MySQL_BulkInsert::Commit: Table 'ca_uim.t_qos_snapshot' doesn't exist

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Article ID: 8785

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

A Database issue on the primary hub caused the database to run out of space. After resolving this there were no data in Unified dashboards or metrics tabs in USM.

When checking the data_engine log there are multiple errors like

Nov 17 10:40:11:850 [139957146482432] de: data_engine [LSV] [LSV] - MySQL_BulkInsert::Commit - Error: [LSV] thread_id: 50255, error: MySQL_BulkInsert::Commit: Table 'ca_uim.t_qos_snapshot' doesn't exist (errno:1146)

Cause

The db space issue has caused a db corruption.

Environment

Release: CNMSPP99000-8.5-Unified Infrastructure Mgmt-Server Pack-- On Prem
Component:

Resolution

  • recreate the data_engine tables by running
    • ......\Nimsoft\probes\slm\data_engine\scripts 
      <dbms>_dataengine_create