Activities window loses selection after refresh when grouped by agent or queue

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Article ID: 87840

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

Some customers expierenced problems in the User Interface with the grouping mechanism in the Activities window.

Grouping by Agent: If you select a specific Agent of the list the selection will be cleared after some seconds and "all agents" is selected again.
The selection is also lost when pressing F5 for refresh.

Grouping by Queue: The first queue in the list is selected after a few seconds or after refresh.

Cause

Cause type:
Other
Root Cause: Refer to description

Environment

Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:

Resolution

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: No Fix

Additional Information

Workaround :
Sorting has to be used instead of filtering.