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Activities window loses selection after refresh when grouped by agent or queue
Article ID: 87840
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message :
N/A
Some customers expierenced problems in the User Interface with the grouping mechanism in the Activities window.
Grouping by Agent: If you select a specific Agent of the list the selection will be cleared after some seconds and "all agents" is selected again.
The selection is also lost when pressing F5 for refresh.
Grouping by Queue: The first queue in the list is selected after a few seconds or after refresh.
N/A
Some customers expierenced problems in the User Interface with the grouping mechanism in the Activities window.
Grouping by Agent: If you select a specific Agent of the list the selection will be cleared after some seconds and "all agents" is selected again.
The selection is also lost when pressing F5 for refresh.
Grouping by Queue: The first queue in the list is selected after a few seconds or after refresh.
Cause
Cause type:
Other
Root Cause: Refer to description
Other
Root Cause: Refer to description
Environment
Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:
Component:
Resolution
This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.
Fix Status: No Fix
Fix Status: No Fix
Additional Information
Workaround :
Sorting has to be used instead of filtering.
Sorting has to be used instead of filtering.
Feedback
Yes
No
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