Jobs with SAP Process Chain fail with "U2000155 Internal error (Exception)”

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Article ID: 87838

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
U2000155 Internal error (Exception). java.util.ConcurrentModificationException

Jobs with SAP Process Chains fail with the above error message displyed in the report.

This problem cannot be reproduced easily as it depends on special timing to occur. It happens when a status check is performed while a Process Chain child item is added or removed.

Cause

Cause type:
Defect
Root Cause: This is a timing issue that occurs when a status check is performed while a process chain child itemis added or removed.

Environment

Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 11.2.1 - Available
Automation Engine 11.1.3 - Available
Automation Engine 10.0.7 - Available

Additional Information

Workaround :
N/A