Performance issues encountered within ECC when building the Service Catalog menu items

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Affects Release version(s): 11

Error Message :
N/A

The following performance issues have been seen when using the Enterprise Control Center (ECC) in early v11 releases:

• when opening the Service Catalog | Catalog
• switching between different folders/objects in the Service Catalog | Catalog
• when creating a symbolic link under Favorites

Also, loading and navigating inside the Service Catalog is slow.

 

Environment

Release:
Component: AAUTWI

Cause

Cause type:
Defect
Root Cause: Performance issues when opening the Service Catalog | Catalog, switching between different folders/objects in the Service Catalog | Catalog and also when creating a symbolic link under Favorites.

Resolution

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
Automic Web Interface 12.0.0 - Available
Enterprise Control Center 11.2.2 – Available

Additional Information

Workaround :
N/A