Error Message :
agentservice.lock file is /tools/apps/mnprd02/status/agentservice.lock
AgentService pid is 12553
waiting for java awapi to start
Error: java awapi timed out.
When trying to start the Application, the process will hang on the following line:
Root Cause: By having large numbers of Jobs in the Backlog with virtual days greater than two days or so back it forces the application to load extra data into memory.
OS Version: N/A
This has been seen when there are greater than two virtual days in the backlog.
Each day requires us to load that days information into memory and can cause issues such as slow startup.
It is recommended to add the virtual day to the backlog as follows: