Affects Release version(s): 5;6;7
Error Message :
Stateflow button is grayed out or disabled.
In ARA 5.0, it is just grayed out.
In ARA 5.1 and up, when the mouse hovers over the Stateflow button, it shows "permission denied".
On GUI, in Administration perspective > Usergroups or Users may show that the user has the right permissions or belong to the appropriate Usergroup
However, the GUI may not always be in sync with table contents.
This sometimes happens when you run LDAP sync and LDAP sync does not finish properly.
To verify that the account/user running the workflow belongs to the necessary usergroup or has permission, run the query below against the ARA database:
<Please see attached file for image>
Root Cause: GUI may not be in sync with table contents. This sometimes happens when you run LDAP sync and LDAP sync doesn't finish properly.
OS Version: N/A
Fix Status: No Fix
Run LDAP Sync again.