Check for Updates did not show entries if the change was done at a specific time
Article ID: 87814
CA Automic Service Orchestration - Automation Engine
Affects Release version(s): 3
Error Message : N/A
If a request was checked for update, there was nothing displayed if the update was processed between 12:00 and 13:00 (12:00 and 01:00 p.m.)
Investigation If the timestamp from OS provided was given in 12-hours format the Request Manager did not differ between a.m and p.m and always validated with a.m. That means, if a change was made between 12:00 and 01:00 pm it was not considered within that list.
Important note While this problem was observed only in Linux, it may affect Windows OS as well.
Cause type: Defect Root Cause: Unable to find changes in a global store linked VARA after 12:00 PM due to an converter issue.
OS: Unix OS Version: All UNIX Derivates
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s): Request Manager of Application Release Automation:
Request Manager 3.2.0 - Available Request Manager 3.1.4 - Available Request Manager 3.1.3 Hotfix 2 - Available