Installation/upgrade fails with error "tar: Error is not recoverable: exiting now"

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Article ID: 87812

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Updated On:

Products

CA Automic Applications Manager (AM)

Issue/Introduction

Error Message :
tar: Error is not recoverable: exiting now
Error in tar archive.

Running an Agent/Automation installation results in the below error during the initial extraction portion of the in install.
 
Enter Applications Manager Install Directory [/u01/app/uc4] ?
Checking for distribution files
decompress extract files from LB_lxr73.Z
decompress extract files from AWFILES.zip
decompress extract files from AWUFILES.zip
Ok to extract files (Stack will be stopped) [Y]?
==================
Requested processes "all" not running
stopso done
extract files from /u01/app/uc4/LB_lxr73.Z
tar compressed
tar: Error is not recoverable: exiting now

Error in tar archive.

*******************************************************************************
*******************************************************************************
Installation failed. Please try again.

 
This error is generally caused when the script is trying to run the uncompress command but is not able to. The script only runs this command if it detects that it is installed on the system. If not found, the script will use a different extraction command. If a "which uncompress" command returns the location of the command, insure that the command is not symlinked to another command.
 

Cause

Cause type:
Other
Root Cause: Incorrect uncompress command configuration

Environment

Release: AAMOS499000-8.0-Automic Applications Manager-OS400 Agent
Component:

Resolution

Remove the symlink on the uncompress command and rerun the installation.

Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
N/A