Inactive scheduled tasks are stuck in a 'Preparing' status.

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Article ID: 87801

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
Inactive Scheduled Tasks are stuck in 'Preparing' status.

When an inactive task (JOBP) was being executed by a Scheduler (JSCH), it was ending with status ‘Preparing’, instead of ‘ENDED_INACTIVE_OBJECT’.

When a workflow (JOBP) is set to inactive in the ‘header’ tab of the job definition it will show in a status ‘Preparing’ in the Schedule monitor instead of ‘ENDED_INACTIVE_OBJECT’.

Steps to reproduce: 
  1. Create a JOBP and uncheck the ‘active’ button on the Header tab.
  2. Add the JOBP to the Schedule and execute it.
  3. Notice the status in the schedule monitor.  It shows ‘Preparing’ while the statistics of the job shows ‘ENDED_INACTIVE_OBJECT’ – Object inactive due to definition.

Cause

Cause type:
Defect

Environment

Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:

Resolution

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
AE Server of Automation Engine 11.2.1 - already available
AE Server of Automation Engine 11.1.3 - already available
AE Server of Automation Engine 10.0.8 - already available

Additional Information

Workaround :
N/A