Error Message :
The RA FTP agent will not establish a connection via the FTP tab's Connection Objects. When selecting any connection object, the above error is received.
Root Cause: The ArrayIndexOutOfBoundsException is a RuntimeException thrown only at runtime. This has been shown to happen in Automic when something is corrupted or invalid in the known_hosts file on the RA FTP Agent's machine (usually in the .ssh\ directory).
Release: AOMVMW99000-4.0-Automic-Operations Manager-VMware vCenter Agent
Make a *copy* of the known_hosts file and place it elsewhere (aside from C:\.ssh\known_hosts on the Agent machine). Remove all information in the .ssh\known_hosts file. This results in a blank known_hosts file, but with the data still retained elsewhere. Attempt to make a connection from within the job and, if successful, execute a simple test to verify as well as populate the known_hosts file, contained in the .ssh\ directory.
Fix Status: No Fix