Jobs with a maximum runtime get canceled immediately after a restart, U0011545, maximum runtime exceeded

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Article ID: 87799

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
U0011545 Max. runtime of task '&01' (RunID '&02') has been exceeded. Task will be canceled or terminated respectively.

Observations
Maximum-runtime does not work correct on restart. Jobs with a maximum runtime set (e.g. 10 minutes) get canceled immediately after a restart. Maximum-runtime is set to 0.     

Investigation
A simple Workflow (e.g. with only one object, might be a SCRI, JOBS...). In the Task Properties of this object, the Maximum Runtime is set to 1 hour.
The job itself might be simple. The task is executed and when it fails it should be repeated.
Although the MRT is set to 1 hour and the workflow runs only for a few minutes, the task ends with:
 
"U0011545 Max. runtime of task 'INC0346589.WAIT' (RunID '0001013035') has been exceeded. Task will be canceled or terminated respectively."

Conclusion
If MRT is removed, everything works again as expected.

Cause

Cause type:
Defect
Root Cause: Jobs with a maximum runtime set (e.g. 10 minutes) get canceled immediately after a restart. maximum-runtime is set to 0.

Environment

Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:

Resolution

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
Automation.Engine 10.0.8 - already available
Automation.Engine 11.1.3 - already available
Automation.Engine 11.2.2 - already available

Additional Information

Workaround :
Set MRT to 0