Dialog Processes (DWP) busy and receive “U00003434 Server routine” errors
Article ID: 87794
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message :
U00003434 Server routine 'UCDS_R/getchangelog' required '?' minutes and '?' seconds for processing.
Dialog Processes (DWPs) are busy, if Automic Web Interface (AWI)ChangeLog Widget is installed in the AWI and errors similar to the one above can be seen in the logs.
As a result, a constant slowdown and periodic dropping of their DWP's can be seen.
U00003434 Server routine 'UCDS_R/getchangelog' required '?' minutes and '?' seconds for processing.
Dialog Processes (DWPs) are busy, if Automic Web Interface (AWI)ChangeLog Widget is installed in the AWI and errors similar to the one above can be seen in the logs.
As a result, a constant slowdown and periodic dropping of their DWP's can be seen.
Environment
Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:
Component:
Cause
Cause type:
Defect
Root Cause: Unoptimized SQL in the changelog widget
Defect
Root Cause: Unoptimized SQL in the changelog widget
Resolution
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s):
Automation Engine 11.1.3 - Available
Automation Engine 11.2.1 - Available
Fix Status: Released
Fix Version(s):
Automation Engine 11.1.3 - Available
Automation Engine 11.2.1 - Available
Additional Information
Workaround :
Uninstall ChangeLog Widget.
Uninstall ChangeLog Widget.
Feedback
Yes
No
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