Title field not refreshed after changes made using AWI/Service Catalogue/Object/Edit

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Article ID: 87775

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Affects Release version(s): 11

Error Message :
N/A

If the "Title" field of an Object is edited using the Automic Web Interface (AWI) -->Service Catalogue-->Object-->Edit, after saving and closing the object, the old title is still visible and cannot be refreshed during the AWI session.

AWI does not support page refresh (F5) to trigger view updates since not all browsers support this.  Instead, Automic recommends that the browsers refresh buttons be used from the toolbar.

 

Cause

Cause type:
By design
Root Cause: AWI does not support page refresh to trigger view updates, because not all browsers support this. Instead, use the desired refresh buttons in the toolbar.

Environment

Release:
Component: AAUTWI

Resolution

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
Logout and re-login into the AWI. This will refresh the title on all monitors and screens.