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SFTP job fails with error "com.uc4.ftpjob.DataTransferException: Bad message"

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Article ID: 87772

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
com.uc4.ftpjob.DataTransferException: Bad message

Running SFTP job fails with the following error message in the job report:
 
com.uc4.ftpjob.DataTransferException: Bad message
at com.uc4.ftpjob.commands.SFtpCommandImpl.runCmd(SFtpCommandImpl.java:104)
at com.uc4.ftpjob.commands.SFtpCommandImpl.delete(SFtpCommandImpl.java:125)
at com.uc4.ftpjob.commands.FtpFacadeCommandImpl.delete(FtpFacadeCommandImpl.java:348)
at com.uc4.ftpjob.commands.impl.CopyCommand.execute(CopyCommand.java:668)
at com.uc4.ftpjob.commands.ThreadPoolJobExecutor$ThreadRunner.run(ThreadPoolJobExecutor.java:81)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
Caused by: 5: Bad message

Environment

Release: AOMVMW99000-4.0-Automic-Operations Manager-VMware vCenter Agent
Component:

Cause

Cause type:
Configuration
Root Cause: Some SFTP sites moves file automatically when it is downloaded therefore the Automation Engine cannot delete it if 'Erase transferred files on source host' option is checked.

Resolution

Make sure 'Erase transferred files on source host' option is not checked in FTP tab of job.

Fix Version(s):
N/A

Additional Information

Workaround :
N/A