Temporary RA Web Service Agent axis2 files causing out of space errors.

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Article ID: 87766

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
N/A

Running jobs from the RA WebService version 3 Agent continuously creates temporary files and can cause out of disk space errors.  These temporary files can be written to /var/tmp/, /tmp, c:\TEMP, etc. for every WebService call.  This is a result of a known axis2 issue, AXIS2-3919.  In order to get around this issue when running WebService version 3 jobs, see the workaround.
 
The issue no longer exists if running the Automation Engine v12+ and the RA Web Service Agent (REST or SOAP) version 4.0.0+ since the RA Web Service Agent uses a different framework.
 

Cause

Cause type:
Other
Root Cause: Known Apache issue with axis2, AXIS2-3919. (https://issues.apache.org/jira/browse/AXIS2-3919)

Environment

OS Version: N/A

Resolution

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
Delete the files manually. Keep in mind that the method chosen is dependent on your workload and WebService jobs. Any file that does not correspond with an actual WebService call can be deleted. Here are two possible options:1) Stop the WebService Agent and delete all of the files.2) Create a Job that deletes all the files older than a day as long as your WebService jobs do not run for more than a day.