SMTP login not working if login name contains spaces
Article ID: 87764
Updated On:
Products
CA Automic Workload Automation - Automation Engine
AUTOMIC WORKLOAD AUTOMATION
Issue/Introduction
Error Message :
U0050027 Authentication error '535 Authentication failed' (SMTP server: '....')
If you try to send a mail with a call object in a workflow an error
U0050027 Authentication error '535 Authentication failed' (SMTP server: 'dominosmtp.biz3x.dsroot.de')
is given though the given credentials are correct.
U0050027 Authentication error '535 Authentication failed' (SMTP server: '....')
If you try to send a mail with a call object in a workflow an error
U0050027 Authentication error '535 Authentication failed' (SMTP server: 'dominosmtp.biz3x.dsroot.de')
is given though the given credentials are correct.
Cause
Cause type:
Defect
Root Cause: It is not possible to send mails with attachments, if the username for the SMTP login contains spaces.
Defect
Root Cause: It is not possible to send mails with attachments, if the username for the SMTP login contains spaces.
Environment
Release: AOATAM99000-9.0-Automic-One Automation Tools-Application Manager
Component:
Component:
Resolution
This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.
Fix Status: Released
Fix Version(s):
Automation.Engine 10.0.8 - already available
Automation.Engine 11.1.3 - already available
Automation.Engine 11.2.2 - already available
Fix Status: Released
Fix Version(s):
Automation.Engine 10.0.8 - already available
Automation.Engine 11.1.3 - already available
Automation.Engine 11.2.2 - already available
Additional Information
Workaround :
Use a username without blanks
Use a username without blanks
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