SETUP.LST file could not be copied

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Article ID: 87758

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
Could not open the file named:
C:\temp\AEInstallImages\AutomationEngine_full\11.2\Automation.Engine_Image_11_2_15-12-18-1\AutomationEngine\windows\x64\SETUP.LST

SETUP.LST
The SETUP.LST file could not be copied - Setup cannot continue.

When running the setup.exe from the Automation Engine (AE) installation image, the installation fails and the following messages are displayed.
 

 

 

Cause

Cause type:
Configuration
Root Cause: File path is too long.

Environment

Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Automic Workload Automation 12.x

 

Resolution

Make the path shorter before running the setup.exe. 

For example, copy the ...\AutomationEngine\windows\x64 folder to the root of "C:\"

Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
N/A

Attachments

1558704747392000087758_sktwi1f5rjvs16lp3.png get_app
1558704749575000087758_sktwi1f5rjvs16lp4.png get_app