Install fails with "Could not find import file STATIC.exp" error

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Article ID: 87751

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Updated On:

Products

CA Automic Applications Manager (AM)

Issue/Introduction

Error Message :
Processing IMPORT STATIC could not find import file STATIC.exp

Awinstall fails with the following error message:
 
Importing STATIC
*************** Import Failed **********************
Fatal Error occurred - check the log /home/qa4/user_tests/thk/v91/install/aw_install.log

A review of the $AW_HOME/install/awinstall.log shows the following:
 
IMPEXP IMPORT STATIC
Processing IMPORT STATIC
could not find import file STATIC.exp
*************** Import Failed **********************
Fatal Error occurred - check the log /home/qa4/user_tests/thk/v91/install/aw_install.log

Cause

Cause type:
Configuration
Root Cause: The STATIC.EXP file is not located in the $AW_HOME/import directory

Environment

Release: AAMOS499000-8.0-Automic Applications Manager-OS400 Agent
Component:

Resolution

N/A

Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
  1. Copy the $AW_HOME/import/STATIC.EXP file from another server that is on the same version and patch level.
  2. Remove the $AW_HOME/data/extract_file.dat and re-run cdinst.sh from the installation media to extract the STATIC.EXP file.