DB Utilities fail with - U0037146 Error while writing a refresh record (ITL) for the UC4 Server
Article ID: 87747
CA Automic Workload Automation - Automation Engine
AUTOMIC WORKLOAD AUTOMATION
Error Message :
U0037146 Error while writing a refresh record (ITL) for the UC4 Server
When performing a load or unload, the utility fails and the above error is written at the end of the corresponding log file (found in the /temp directory by default).
Root Cause: During Transport case load DBLoad inserts same ITL to the database twice, causing an EXISTS.
Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Update to a fix version listed below.
Fix Status: Released
Automation Engine 12.0.0 – Available
Automation Engine 11.2.3 - Available
Automation Engine 11.1.5 - Available
Restart WPs and confirm the ITL table has processed. Then rerun the utility.