DB Utilities fail with - U0037146 Error while writing a refresh record (ITL) for the UC4 Server

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Article ID: 87747

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
U0037146 Error while writing a refresh record (ITL) for the UC4 Server

When performing a load or unload, the utility fails and the above error is written at the end of the corresponding log file (found in the /temp directory by default).



 

Cause

Cause type:
Defect
Root Cause: During Transport case load DBLoad inserts same ITL to the database twice, causing an EXISTS.

Environment

Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:

Resolution

Update to a fix version listed below.

Fix Status: Released

Fix Version(s):
Automation Engine 12.0.0 – Available
Automation Engine 11.2.3 - Available
Automation Engine 11.1.5 - Available

Additional Information

Workaround :
Restart WPs and confirm the ITL table has processed. Then rerun the utility.