z/OS CallAPI errors with return code 11

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Article ID: 87726

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
return code 11

When Call API is submitted a 'return code 11' is returned and the call fails.

Investigation

After new installation.  Test CallAPI for the first time.
Confirm:
  1. LOGON information is correct
  2. The ini files is correct
  3. The LoadLib and other references are correct.
Submit the Call API.

Results:

Expected 
- The Call API is submitted with no errors.

Actual - The Call API is submitted but 'return code 11' is recieved and the call fails.  The errors in the job log are similar to this:

336 SYSTEM COMPLETION CODE=0C4 REASON CODE=00000011
336 TIME=13.48.54 SEQ=01863 CPU=0000 ASID=002D
336 PSW AT TIME OF ERROR 078D2000 98A013E2 ILC 6 INTC 11

Cause

Cause type:
Configuration
Root Cause: DCB attributes needed to be modified.

Environment

OS: Z/OS
OS Version: N/A

Resolution

Transfer "GEM.UC4.MSL" with following DCB attributes:

LRECL=512, RECFM=VB, BLKSIZE=8192

Then restart the CallAPI job.

Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
N/A